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Our Return Policy for shipped goods:

  1. Please contact our store within 10 days of delivery* of goods to make arrangements. 

  2.  All returned merchandise be in their original condition and packaging. 

  3. The customer is responsible for shipping costs (original and return).

You will be asked to provide and include in your shipment:
 

  • Copy of receipt.

  • Include your Name, complete mailing address, & contact phone number.

 For returns please note:

  • COD's or COLLECT shipments will not be accepted.

  • We suggest you insure the merchandise, as we are not responsible for lost shipment of returned goods.

  • To ensure that your refund or exchange is accepted please contact our store first before returning your goods. 

*  the delivery date provided by the shipping company.

Defective merchandise:

Please contact us within 10 days of delivery to make arrangements for a replacement & shipping.

Thanks!

411A Fitzwilliam Street
Nanaimo, British Columbia
Canada

 (250) 754-3933
 

© Copyright 2002-2007